Roots Southern Salon, 310 E Bay St, Savannah, GA 31401 ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or engage with our marketing, including via SMS or email.
By accessing our website or using our services, you agree to the terms described in this policy.
We collect information in several ways:
Includes your:
Name
Email address
Phone number
Mailing address
Payment or billing details
Other information voluntarily submitted via forms, surveys, bookings, or communication
Includes:
IP address
Device/browser type
Operating system
Referring URLs
Pages visited and timestamps
Interaction data (clicks, bounce rate, etc.)
We use cookies, web beacons, tags, pixels, and similar technologies to:
Enhance site performance
Track campaign performance
Personalize your experience
You can manage cookies through your browser settings.
Your information may be used to:
Provide services or process transactions
Communicate updates, confirmations, and alerts
Send promotional messages via email or SMS (with consent)
Analyze site performance and user behavior
Improve our services, support, and communication
Comply with applicable laws and regulations
We may use third-party email marketing providers to deliver newsletters, promotions, or transactional emails. These platforms store and process personal information (e.g., your name and email address) and track interactions such as open rates and link clicks.
We ensure all email marketing providers we work with follow industry-standard privacy and security practices.
Opt-Out: You may unsubscribe at any time by clicking the “unsubscribe” link in the footer of any marketing email we send.
If you provide your mobile number and opt in, we may send you SMS messages regarding appointments, promotions, or updates. These messages are sent via third-party SMS service providers who may store your phone number and delivery data.
By subscribing, you consent to receive text messages and understand that:
Message and data rates may apply
Message frequency may vary
You can reply STOP to unsubscribe at any time
We are not responsible for delays, failures, or unauthorized access that may occur through third-party SMS platforms.
We do not sell your personal information. We may share it with:
Service providers (e.g., hosting, email/SMS platforms, payment processors)
Analytics providers to track website and campaign performance
Legal or regulatory bodies when required by law
Successors in the event of a business sale, merger, or acquisition
We require all third parties to protect your information and use it only for the intended purpose.
We retain personal data for as long as necessary to:
Fulfill the purposes described in this policy
Comply with legal or accounting obligations
Enforce our agreements
Depending on your location, you may have the right to:
Access or request a copy of your data
Request correction or deletion
Object to certain processing activities
Withdraw consent for marketing communications
Lodge a complaint with a regulatory authority
To exercise your rights, contact via our contact page.
We use physical, electronic, and procedural safeguards to protect your data. While we strive for maximum security, no method of transmission or storage can be guaranteed 100% secure.
We are not responsible for the privacy practices of third-party sites linked from our website. You should review their policies before providing personal data.
We do not knowingly collect or solicit data from anyone under the age of 13 (or 16 where applicable). If we learn that we have collected such data, we will delete it promptly.
By using our services, you acknowledge and agree that your data may be transferred to and processed in the United States or other jurisdictions with different data protection laws.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date. Your continued use of our website or services after such changes indicates your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or your personal data, contact us at the address above.
